CCTV network support, remote diagnostics, incident response
We can reconfigure or provide support remotely in response to changing needs or requests from our customers.
Any issues with cameras, connections, software or apps can be very quickly resolved – often we fix these before our clients notice.
We can update, change camera position, provide footage for evidence, and give you this in a variety of forms as necessary. (NB, some companies charge hundreds just to copy footage – we don’t believe in doing so).
We believe in being there when our customers need us the most. This will always mean support with incident response, as required. Or network support, or remote diagnostics to ensure you can get the most from your CCTV.
Many an issue with CCTV can be resolved remotely from our office. We have the experience to have seen almost everything before. We are confident that we can identify and resolve any issues that you have.
Updates / software downloads
If you need any help with incident response, remote viewing or copying and storage of evidence, please give us a call: 0191 580 8060